BIS Remote Support is a useful tool which enables a Helpdesk ICT employee to see what you are doing.
You start the software with the link below. Then a connection is made with your computer and the computer at the Helpdesk, enabling the Helpdesk staff member to see what is happening on your screen. You can use BIS Remote Support only while calling with a Helpdesk employee.
As soon as you close BIS Remote Support, the connection between your computer and our Helpdesk is disconnected. Nothing is installed on your computer, so nothing is left behind on your computer.
After you start BIS Remote Support, some questions will be asked: